THE GAP BETWEEN EXPECTED AND ACTUAL SERVICE QUALITY OF ORGANIZED RETAIL STORES IN HYDERABAD

 

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References        

 

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1. Suresh Kandulapati,
MBA, M.Phil, (Ph.D.)
Asst. Professor,
Aurora’s Scientific, Technological and Research Academy,
Bandlaguda, Hyderabad-500 005, AP, India.
Mobile: +91-9177391989
[email protected]

2. Dr. G. Purushothamachari,
M.Com, MBA, Ph.D.
Professor,
Aurora’s Scientific, Technological and Research Academy,
Bandlaguda, Hyderabad-500 005, AP, India.

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