Mailbox Recovery Center In Exchange Server 2003

Published May 26, 2010

Sometimes administrator deletes mailboxes by mistake. That mailbox can be recovered if within the retention period, default is 30 days. When any mailbox is deleted, Exchange does not delete those emails from its database for a period of 30 days. It actually hides the mailbox and can be recoverable within its retention period. We can reconnect the orphaned mailboxes to a new user.

Cleanup agent regularly scans all mailboxes and check if there is a connection between a user in Active Directory and a mailbox in the Exchange Information Store. If there is no connection, object is marked for the deletion. Otherwise we can reconnect it to the existing user. Cleanup agent can be run manually from the Exchange System Manager.

Cleanup agent is used to reconnect the deleted mailboxes. After running the cleanup agent, right click on orphaned mailboxes and choose ‘Reconnect’ to connect it to a new user in the Active Directory.

Below are the steps of recovering deleted mailbox through Mailbox Recovery Center.

Let us assume that administrator accidently deleted john user account from the Active Directory. Now we will use Mailbox Recovery Center feature to recover this deleted object.

Create a new user in Active Directory Users and Computer but without mailbox account.
Open the Exchange System Manager.
Expand Tools.
Right-click on Mailbox Recovery Center and click Add Mailbox Store.
Select the Mailbox store.
On the right-side, you will only see the re-connectable mailboxes.
Right click on any mailbox and click on Reconnect option to restore the deleted object.

For more detail, click here.

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Mailbox Recovery Center In Exchange Server 2003

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